However there is a facebook group of more than 6 400 members calling.
Samsung fridge ice maker not working bottom freezer.
32 hours later no ice has been made.
There is also a troubleshooting page on what to do if the ice maker in your fridge does not dispense ice.
1 first locate the ice maker in your freezer and then press and hold the test button for 3 seconds located on the side of the ice maker.
We heard sounds when the button was pushed and the chime sounded.
No ice resulted after a 24 hour wait.
But if you want to check if your ice maker is working it.
Samsung ice maker not working.
It was plugged in and set the freezer to 0 degrees.
I bought my refrigerator 2 days ago.
Most models have an ice off icon which will light up when the ice maker is off.
If you want to make ice you should leave this icon lit.
For ice production change it so it s not lit.
Verify the ice maker is turned on.
Save hundreds of so do this before you call for service.
The help center told me how to reset the ice maker for the bottom section of our samsung 3 door french door refrigerator.
There are a few factors that can cause an ice maker to not work.
We re getting ice from our top unit.
Refrigerator or freezer doors.
If the refrigerator or freezer doors will not close it will impact cooling performance and eventually create frost.
Top freezer models have an ice on icon.
The most common place to see water is at the bottom of the compartment such as below the vegetable or crisper drawers.
Last night i set it 1 degrees and hit the reset button.
How to reset ice maker for samsung refrigerator french door.
Approximately 10 ours later there s still no ice made.
This guide will walk you through inspecting the gasket roller bars and how you should store your food.
Currently samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue.
After cleaning out the freezer i tried the do the reset process on the ice maker but i don t think the button is doing anything as i m not getting any response feedback when i press and hold the reset.
The bottom one stopped working this week which i think was frost related i e ice build up on top so i had to defrost the bottom freezer.
Below is a step by step guide on 3 different ice makers and how to test them.
If your samsung refrigerator is not cooling either in the french door fridge or bottom freezer it may be in demo mode and need a reset.
Or if your fridge or freezer is not cooling enough you may need more clearance space and to leave the doors shut.